Capability Frameworks
LINK is leading the way in the emerging field of Capability Frameworks. We have designed a unique approach to mapping the skills and knowledge — required, actual and missing — within an organisation’s human capital; in addition, we can demonstrate how the capabilities recorded in a framework can be leveraged to HR processes such as recruitment, performance management, workforce planning, talent management and career development.

LINK has experience in the construction of Organisational Capability Frameworks; in addition, we can demonstrate how these can be leveraged to other HR processes such as recruitment, performance management, workforce planning, talent management and career development.
LINK has provided consultancy services in the capability framework domain to a number of clients, including:
- the design and delivery of a career capability framework for the Department of Defence’s APS workforce, including an implementation plan to leverage capability data to other HR processes, as a part of Defence’s Strategic Reform Project
- the design and delivery of a Capability Framework, Mobility Program, and Learning and Professional Development Strategy for the National Archives of Australia
- The design and delivery of a Capability Development Program to assist the Australian Bureau of Statistics Corporate Services Division to adopt a new business model
- the design and delivery of a whole-of-government ICT skills framework for the Australian Public service Commission
- the design and delivery of a career capability framework for ICT staff within the Department of Education, Employment and Workplace Relations.
Case Study: Defence Job Families
Job Families is an important part of Defence’s Strategic Reform Program. It divides their 20,000 APS staff into 16 Job Families and maps the skills and knowledge required of staff in these groups into one large Capability Framework. Core Defence Capabilities have been separated out from those that are job specific and therefore define a person’s contribution.
LINK’s pilot with the ICT and People Job Families resulted in a business case and implementation plan being adopted by Defence.